When will my order arrive?
Orders are processed within 24 hours. EU delivery usually takes 2–5 business days.
Do you offer free shipping?
Yes, free shipping on orders above €35 (EU only).
What is your return policy?
7-day returns. Items must be unused and in original packaging.
How can I track my order?
A tracking link is emailed after dispatch and appears in My Account → Orders.
Which payment methods are accepted?
Credit/debit cards, iDEAL, PayPal. Klarna/Apple Pay/Google Pay where available.
Are your products cruelty-free?
Yes. We do not test on animals and require the same from our suppliers.
Can I change my delivery address?
If your order hasn’t shipped yet, contact support with your order number and new address.
How do I contact support?
Email support@yourdomain.com or call 0702111027 Mon–Fri, 10:00–19:00T.